Most organisations call groups of people teams when really they're just structured arrangements of individuals. If your team is struggling, the answer might not be in the room.

Leadership coach Mark Taggart explores what actually makes a team work, and why you can't force it.

The worst teams lead organisations. And then they pay consultants and coaches to sort it out. While individual executives may be brilliant, as teams they often fall short. Research identifies three recurring patterns: the Shark Tank (hyper-competitive and political), the Petting Zoo (conflict-avoidant and complacent), and Mediocrity (lacking capability and looking backwards). But there are teams that work differently - and it's not an accident.